Frequently Asked Questions.
We offer next day delivery on all orders received by 7 PM. Hence, if you placed your order by 7 PM, you will get it the next day. If you place your order after 7 PM, get it in 0-2 days.
However, due to any unforeseen events or circumstances, the delivery can get delayed. We will inform you regarding the same. But we assure you that we keep your lovely plants safe and healthy and they will be worth the wait.
Kindly drop us an email on support@plantwale.in with your order details so we can look into it.
To ensure a smooth order experience, we do not offer on call order option. You can check out our website and order your favourite products after looking at the pictures and the description.
We at plantwale keep customer satisfaction and best quality delivery as our topmost priorities. We offer 5 days window for replacement. In case you receive wrong products, or damaged products, kindly drop in an email to support@plantwale.in
NO!!! Delivery charges
we provide free delivery on all orders.
Currently we have a minimum cart value of INR 499 , i.e. you need to place a minimum order of INR 499 with us.
We accept Online Payments by Debit Card, Credit Card, Net banking, Cash on Delivery, and Bank Transfer.
If you choose Bank Transfer as the Payment Options, please confirm the same or send us an email on support@plantwale.in with the payment details
Kindly drop an email support@plantwale.in with your order number and your complete / updated delivery address.
We have 5 days return policy at plantwale.in. If a wrong/defective product is delivered, then you are requested to send us a photo of the damaged/defective/Wrong Product within 48 hours after delivery of your order and we would replace your product, Kindly drop in an email to support@plantwale.in
